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Common queries answered

Frequently asked Questions

We ship from China, After you place an order, we need about 3-5 days to prepare the goods. We will ship the goods after the goods are ready. And express delivery normally takes about 4-10 working days to reach Europe and the United States(Usually it only takes 3-8 working days). Remote areas may take longer.More shipping info you can see Shipping Info.

When we ship the goods, we will send you the logistics tracking number via email with a URL link for logistics inquiries.

No, all product prices are exclusive of taxes. Taxes will be calculated and paid based on your country when placing an order.

Yes, we support returns and exchanges within 14 days from receipt of goods. And the goods must be kept in their original condition and cannot affect secondary sales, otherwise returns or exchanges will not be allowed and the buyer shall be responsible for any loss of value. More info about refund and return you can see Return & Refund Policy.

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